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| BSBCMN402A | Develop work priorities |
| BSBCMN411A | Monitor a safe workplace |
| BSBFLM412A | Promote team effectiveness |
| BSBFLM403B | Implement effective workplace relationships |
| BSBFLM405B | Implement operational plans |
| BSBFLM409B | Implement continuous improvement |
| BSBCMN410A | Coordinate implementation of customer service strategies |
| BSBCMN419A | Manage projects |