Leading with Emotional Intelligence

Raise your personal awareness and develop powerful empathy and assertiveness skills in a safe and supporting learning environment.

Course Overview

• Create learning opportunities to explore what emotional intelligence is and how it can be used effectively in a leadership role.
• Facilitate and promote learning that is meaningful and relates to the work environment

Course Objective

To introduce the value of leading with emotional intelligence and to provide delegates with an opportunity to accelerate their personal leadership potential by exploring and heightening their own levels of EQ.

Course Outcomes

By the end of this of this program, you will be able to:

• Develop an overview of what ‘Emotional Intelligence’ is and its value in the workplace
• Assess your own level of EQ as well as review how to assess your team
• Review all aspects of EQ – personal and social competence
• Identify and learn to manage your own emotions and habits to achieve positive outcomes
• Manage group dynamics to boost productivity
• Form effective working relationships within the team as well as when interacting with other groups and will external clients
• Deal with emotionally uncomfortable situations and influence team members in a positive way
• Build a high performing team that has a strong level of EQ
• Set an action plan to work on an on-going basis on constant improvement
• Develop an understanding of the role emotional intelligence plays in leadership.
• Understandd the educational process that allows the delegate to experience the impact of their personal leadership style.
• Utilise practical examples of leadership excellence that can be modelled
• Use demonstrations and presentations to raise awareness of different leadership / personal styles
• Use communication strategies and models that are practical and adaptable to the delegates’ current leadership role.

Who should attend

All managers and leaders who need to inspire others to be their best to achieve a common goal. Understanding Emotional Intelligence in great detail is not enough. Leaders must experience it and live it for others to want to follow.

Course Benefits

• Quality instruction in a classroom setting.
• Qualified facilitators offer real-life scenarios and industry experience
• Our industry-experts stay on top of current issues and methods, constantly reviewing our approach for relevance.
• Delegates are encouraged to create action plans that they will undertake in their workplace in order to fully capitalise on the newly gained knowledge and skills.
• Delegates receive a Learning Guide as a reference tool while in class.
• All programs include lunch.

Course Learning Guide

Delegates receive comprehensive work manual as well as practical examples and guidelines.